FAQ

你为什么要在drop/add之后发放助学金退款?
We are allowing students to charge their books at USA's bookstore through drop/add 它允许更多的灵活性在时间表的变化.

减/加后的助学金分配是否也包括贷款?
Yes.

退学/入学后多久我才能收到助学金退款?
The refunds should be processed by the 学生会计处 within 10 business days. 如果您有直接存款，请与您的银行核实存款情况. Refunds 以支票发出，将邮寄. 请务必保存好您的帐户信息 还有学校的通讯地址.

PAWS indicates that my financial aid refund was processed but I have not received it? What should I do?
If you have not received your refund (check or EDD) after 7 days from the refund process 请与学生会计办公室联系. It takes approximately 10 days for check refunds to be received back by mail and approximately 5 days for 金融机构须退还因关闭帐户而产生的EDD.

我的退款比我期望收到的少. What happened?
If you are receiving loan money, an origination fee may have been deducted from the total amount of the award. 请参考本票及/或贷款资料.
If you paid all or part of your tuition and fees with a credit card or through the USA Credit Union Deferred Payment Plan before your financial aid was applied to your student account, the amount paid with the credit card will be refunded back to the credit card or the amount paid by the USA Credit Union will be sent back to the USA Credit Union.
If you dropped classes, it may have affected your financial aid award eligibility. 请联系财政援助办公室.

When is the deadline to sign up for direct deposit of my financial aid refund?
January 17, 2024 is the deadline to enroll or submit changes in PAWS for Spring Semester 2024.

I am a returning student that was previously enrolled in Electronic Direct Deposit (EDD). 我需要重新提交EDD信息吗?
Students enrolled in EDD do not need to resubmit information each semester unless the account information has changed or they no longer wish to participate in EDD. If the account information has changed, the information needs to be updated by the student on PAWS.

What if I get to the cashier in the bookstore and they do not allow me to charge books?
Then you have either not been awarded financial aid at USA or you did not have sufficient 可用于支付书店费用的援助.

I was awarded aid today but the bookstore will not allow me to charge my books.
The data is sent each night to the bookstore and they have either not received the data for today, or you do not have sufficient aid available to allow for a bookstore charge.

I registered for classes and my charges are more than the tuition and base University fees I calculated using the schedule of fees in the Schedule of Classes or on the 学生会计办公室网站. Why?
一些美国课程需要特殊的课程费用(例如. 电脑室费、会计费、 etc.). 请参阅PAWS的课程时间表.

我注册了一些课程，并交了100美元的逾期注册费. Why?
If you register on or after the first day of classes, a Late Registration Fee will 申请到你的学生账户.

I was awarded Federal Financial Aid for the semester, but I had to completely withdraw. Why is there a Return to Lender charge and/or a reversal of a portion of my Pell grant on my student account?
When a student receives Financial Aid and completely withdraws from classes, the Financial Aid office is required by the Department of Education to return a portion of the financial aid award. 请参阅联邦财政援助受助人的提款和退款 《十大彩票平台官网》或 http://2ba03r.xiaoren19.com/departments/financialaffairs/studentaccounting/feepaymentfall.html 了解更多详细信息.

How long will it take for the payment I make on the Web to be reflected on my student account?
The payment will be reflected on the student account at the time of payment.

I paid my tuition and fees by personal check and it was returned by the bank NSF. What should I do?
The University will send a Returned Check Notification and a $15 handling charge will 被添加到您的学生帐户. 未来支付给大学的款项必须由 cash or credit card. 学生不会因行政原因被勒令退学 余额加上手续费由谁来付.

我怎样才能知道我的网上信用卡付款是否已被处理?
The PAWS credit card payment screen will return a confirmation number when the payment has been processed. 如果付款错误被退回，请联系学生办公室 Accounting immediately.

I paid my account with cash or a credit card and dropped some courses and have not received a refund. What is taking so long?
Student accounts paid with cash or credit card will be refunded for dropped courses 在大学50%的退学期之后.

I paid my account with a personal check and dropped some courses and have not received a refund. What is taking so long?
Student accounts paid with a personal check will be refunded after the University's 50% refund period or approximately 15 days after the check was written, whichever is longer.

我想使用美国信用合作社的延期付款计划. What should I do?

联系信用社，电话:(251)706-0255.

我在哪里可以获得美国信用合作社延期付款计划申请?
Go to USA Credit Union.